I’m sure the hat will be great, the kajiki wetsuit I ordered in the same transaction is perfect, only trouble is the hat I ordered along with the suit was not in the box. I followed up and the missing hat has been sent.
Love this hat, fits so well and looks good too, plus it’s my new good luck hat
Great hat. Perfect fit. But one of the silicone letters fell off when I ran my thumb across the logo after I opened the package. At this rate, the logo should last about a week. Bummer.
Hi Sam. We are terribly sorry to hear about the defect in your new hat and just sent another one out to you to replace the faulty logo. This is definitely out of the norm, as Richardson Ball caps are top notch! Please check your email for a FedEx 2-day tracking number on your replacement cap. Sorry for the trouble. Aloha.